QUALITY MANAGEMENT AND ASSURANCE
Performance management including audits and a monitoring regime, are at the core of our service delivery. Quality inspection schedules tailored to each site are developed and maintained to ensure that coverage of the key elements in each area is reviewed and delivered to the expected standard.
Peopleworks Cleaning Services has robust policies and processes in place to ensure that our customers are provided with quality outcomes. Our praised Quality Management System has been certified to international standard ISO 9001:2008.
Our proven site-specific manuals, checklists and training programs are tailored for every contract. All cleaning staff are supported by our management team and engage in regular site meetings to discuss service delivery, performance and continuous improvement processes.